Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Racine Comprehensive Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Racine Comprehensive Treatment Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Insurance & Payment Information

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24/7 Appointment Scheduling

When you chose to receive care at Racine Comprehensive Treatment Center, you can expect an effective treatment experience that is designed to meet your specific treatment needs. Our staff works diligently to ensure that you are successful in your recovery journey, and strives to make sure that you receive all of the guidance and support that you need to reach your treatment goals.

For many individuals, the cost of medication assisted treatment can be a source of strain and worry. At Racine Comprehensive Treatment Center, however, we work to eliminate such concerns by discussing all costs of care and means of payment prior to the start of treatment.

Our knowledgeable staff members can answer all of your question prior to starting services, and you will be informed of the following payment policies before you commit to engaging in any facet of treatment at our center:

  • We only accept cash or money orders as acceptable methods of out-of-pocket payment.
  • Unfortunately, we cannot accept credit cards.
  • Patients can use their insurance to pay for services, however, they must pay for all fees upfront. Those patients who elect to use their insurance will receive a receipt for services that they have paid for, and can submit that documentation to their insurance provider for reimbursement at a later time.
  • We do accept Medicaid, though all copays are due at time of service.
  • All insurance benefits must be verified for eligibility prior to a patient’s intake appointment.

If you or a loved one has any questions regarding the above payment policies, or would like to know how much treatment may cost based on treatment needs, give us a call. Our dedicated admissions team is standing by to help you or someone you care about determine if Racine Comprehensive Treatment Center is the perfect place to begin an opioid-free life.